Privacy Policy

1. Introduction

Het Bedrijvenplatform ("we," "us," "our") respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR/AVG) and applicable Dutch law.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have regarding your data.

Data Controller: Het Bedrijvenplatform, KvK number [PLACEHOLDER], registered at Keizersgracht 241, 1016EA, Amsterdam.

Contact: | 020-124356 | WhatsApp +31 6 33992421

2. What Data We Collect

Depending on how you interact with us, we may collect:

• Identity & contact data: name, company name, job title, email address, phone number, postal address
• Account data: login credentials, account preferences, service history
• Financial data: billing details, invoices, payment confirmations (processed via our payment processor — we do not store full card numbers)
• Technical data: IP address, browser type, device information, cookies and similar technologies (see our Cookie Policy)
• Usage data: how you interact with our website and Services
• Communications: correspondence via email, phone, WhatsApp, contact forms, or customer service channels

3. How We Collect Data

We collect data when you:

• Register for an account or request a quote
• Fill out a contact or service request form
• Contact us by phone or WhatsApp
• Subscribe to our newsletter
• Use our Services
• Browse our website (via cookies and analytics tools)
• Contact our customer service

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds under the GDPR:

• Contract: to perform our agreement with you and deliver the Services
• Consent: for marketing communications and non-essential cookies
• Legitimate interest: for service improvement, fraud prevention, and direct marketing to existing clients
• Legal obligation: for tax, accounting, and other statutory requirements

5. How We Use Your Data

We use personal data to:

• Provide, manage, and improve our Services
• Process payments and invoicing
• Communicate with you about your account or orders, including via phone or WhatsApp where you have provided those details
• Send marketing communications (where you have opted in)
• Comply with legal and regulatory obligations
• Detect and prevent fraud or misuse of our Services

6. Sharing Your Data

We may share your data with:

• Service providers who help us operate the platform (hosting, payment processing, email delivery, analytics, WhatsApp Business messaging)
• Third-party professional partners (e.g. accountants, legal advisors) where you have requested those Services
• Authorities where required by law

We do not sell your personal data. Any third party processing data on our behalf does so under a Data Processing Agreement (DPA) in line with GDPR requirements.

7. International Transfers

Where data is transferred outside the European Economic Area (EEA) — for example, when using WhatsApp (Meta) for communication — we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or an adequacy decision by the European Commission.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law (e.g. Dutch tax law requires financial records to be kept for 7 years). Account data is retained for the duration of your relationship with us plus a reasonable period thereafter, unless you request earlier deletion where legally permitted.

9. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten"), where applicable
• Restrict processing in certain circumstances
• Data portability — receive your data in a structured, machine-readable format
• Object to processing based on legitimate interest or direct marketing
• Withdraw consent at any time, where processing is based on consent

To exercise these rights, contact us at . You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

10. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse, including encryption, access controls, and regular security reviews.

11. Cookies

Our website uses cookies and similar technologies. Please see our Cookie Policy for full details.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via our website or by email. The "last updated" date at the top of this page reflects the most recent revision.

13. Contact

For privacy-related questions or to exercise your rights, contact us at:

• Email:
• Phone: 020-124356
• WhatsApp: +31 6 33992421
• Address: Keizersgracht 241, 1016EA, Amsterdam